Contact Us
Feel free to reach out to us.
Whether you have a question, need support, or want to start a project, our team is here to assist you. Reach out to us today.
- +975 77791916
- +975 77791916
- info@bhutanmarketing.com
Office Hour
Monday – Friday
9:00 AM – 5:00 PM
Saturday (Work From Home)
9:00 AM – 1:00 PM
Sunday & Government Holidays
Closed
Frequently Asked Questions
How long does it take to build a website?
The timeline depends on the package you choose and the complexity of your project. On average, most websites are completed within 1 to 3 weeks.
- Basic Website: Up to 2 weeks
- Business Website: 2–3 weeks
- Custom or E-commerce Website: May require additional time depending on features and revisions.
The timeline begins once we receive all required content, images, and project details from you.
Do I need to provide the website content?
Yes. Since you know your business best, we recommend that you provide the text, images, pricing, services, and other business information for your website.
If you don’t have content ready, don’t worry—we can help.
We offer:
- General website content writing
- Professional content editing
- AI-assisted content creation
- Stock images (where appropriate)
However, we always recommend reviewing the final content to ensure it accurately represents your business.
What is your refund policy?
Once a project has officially commenced, payments are non-refundable.
This is because significant time and resources are invested in planning, design, development, and project management from the very beginning.
If you have any concerns during the project, we encourage you to discuss them with us so we can find the best possible solution.
Do I need to pay the full amount before my website goes live?
Yes.
The full project payment must be completed before:
- Your website is launched
- Login credentials are provided
- Ownership is transferred
- The website is handed over
This policy protects both our clients and our business.
Is 1Solution a legitimate company?
Yes.
1Solution is a legitimate digital marketing and web design company based in Thimphu, Bhutan.
Our office is located:
Near the Vegetable Market
Second Floor, Gup Sonam Drukpa’s Building
Thimphu, Bhutan
You can also find our office location through the Google Maps link available on our Contact page.
Do you provide domain registration and web hosting?
Yes.
We can register your domain name, set up reliable web hosting, create professional business email addresses, and manage all the technical setup so you don’t have to worry about it.
Will the website work on mobile phones?
Yes.
Every website we build is fully responsive and optimized for desktops, tablets, and smartphones.
Can I update my website myself?
Yes.
Once your website is completed, you’ll receive administrator access so you can update text, images, blogs, and pages whenever you want.
If you prefer, we also offer ongoing website maintenance services.
Will the website be SEO-friendly?
Yes.
Every website includes essential on-page SEO setup, including:
- Search engine-friendly URLs
- Meta titles and descriptions
- Fast loading performance
- Mobile optimization
- Image optimization
- Basic SEO configuration
Advanced SEO services are also available if you want to improve your rankings further.
Do you offer website maintenance?
Yes.
We offer affordable maintenance plans that include:
- WordPress updates
- Plugin updates
- Website backups
- Security monitoring
- Technical support
- Minor content updates
Can I request changes during the project?
Absolutely.
We encourage feedback throughout the design process.
Reasonable revisions are included to ensure you’re satisfied before the website is launched.
